Frequently Asked Questions

HomeFrequently Asked Questions

Learn more about our company and service offerings here!

Our dedicated team at Professional Plumbing & Heating Co. is proud to offer a complete range of services to keep residential and commercial properties safe, hygienic, and comfortable. We work hard to serve clients throughout our community, and we’re always happy to answer any questions you may have about our business or service offerings. If you’d like to learn more, please read our FAQs or feel free to reach out to a member of our team today.

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What services do you offer?

We provide comprehensive plumbing solutions for residential and commercial property owners. Our experienced technicians can handle everything from general plumbing repairs to sump pump maintenance to drain cleaning.

Where is your service area?

Our team serves the greater Pittsburgh, Pennsylvania region, including Dormont, Brentwood, Swissvale, Munhall, Mount Lebanon, Bethel Park, Upper St. Clair, Moon Township, and Ross Township.

Do you offer same-day services?

Yes. We understand that plumbing emergencies rarely wait until standard business hours, so we strive to address issues as quickly as possible. If you need urgent assistance, give us a call to have a technician sent to your home or business right away.

Are your plumbers licensed?

Yes, our team consists of licensed master plumbers. You can rest assured that our services are performed by highly experienced industry professionals who have your best interests in mind.

Do you offer any specials or discounts?

We do! We currently offer a special for $20 off any service over $100. Make sure to mention this to our team when you schedule an appointment.

Why should I work with your business?

As a local, family-owned business, we strive to provide exceptional services at fair, honest rates. We approach every job with the same level of care and respect that we would show in our own homes, and we won’t consider a job complete until you’re happy with the results.

How can I tell if my sump pump needs to be repaired or replaced?

If your sump pump is making strange noises, running constantly, or failing to operate during heavy rainstorms, we recommend scheduling a professional service. Our team can inspect your sump pump to determine if it can be fixed or if replacing it is the best option.

Can you fix a leaking or constantly running toilet?

Absolutely. We frequently tackle a variety of toilet repair projects, and we have the tools, expertise, and skills needed to get your bathroom operating properly again in no time. Whether it’s a minor leak or you need a new toilet installed, you can count on us to get the job done right.

What are some signs that my garbage disposal needs professional repairs?

If your garbage disposal is clogged, leaking beneath your sink, or making noises without spinning, we strongly encourage you to contact us. Our technicians are equipped to safely diagnose the problem and implement the necessary repairs.

Can you repair showers and other bathroom fixtures?

Yes, we offer comprehensive repair services for showers, faucets, bathtubs, and other bathroom fixtures. Whether you’re dealing with a leaky faucet or low water pressure, you can turn to us for the prompt, long-lasting solutions you deserve.

Why should I invest in regular plumbing maintenance services?

Scheduling routine plumbing maintenance is a simple, cost-effective way to prevent minor issues from becoming expensive and frustrating problems. During a routine plumbing maintenance service, our technicians will carefully assess your system, take note of any issues, and make the necessary repairs or adjustments to keep things flowing smoothly.

Are you qualified to install gas lines?

Yes, we are equipped to handle gas line installation projects while adhering to local codes and ensuring your property’s safety.

What are backflow prevention services?

Backflow prevention solutions are designed to prevent contaminated water from flowing backwards into your clean water supply. Most commercial properties need to have their backflow prevention systems regularly inspected and tested to ensure compliance with safety codes and regulations.

How can I tell if I should repair or replace my water heater?

This depends on the age and condition of your water heater. If your water heater is over a decade old and has been experiencing more frequent issues, it may be best to replace it with a more efficient model. On the other hand, if you have a newer unit, our team can provide the prompt and effective repair services your water heater needs.

What are some common signs that my water heater is failing?

Keep an eye out for rust-colored water, unusual noises coming from the water tank, a lack of hot water, or leaks around the base of your water heater.